How It Works

Purchase

To take advantage of this promotion you must purchase a Samsung Galaxy S8 or S8+ device between 1st November 2017 and 31st December 2017 from one of the participating retailers: AmazonĀ (Amazon Marketplace not included), Argos, John Lewis, Littlewoods, Mobile Phones Direct, Three or Very

You can view the qualifying models on the Qualifying Devices page.

For full details about this offer, please review the Terms and Conditions.


Claim

You must Submit your Claim by 15th January 2018.

You will need to provide the following information to complete your claim form:

  • Date of purchase
  • Retailer
  • IMEI of the new device (S8 or S8+)
  • Uploadable proof of purchase (pdf or image format)
  • Receipt/order number

You will receive a notification email of your claim submission from helpdesk@samsungrecycle.co.uk.


Validation

If your claim details are valid, we'll send you a pre-paid packaging to post your old device to us.

You'll also receive an email with instructions from helpdesk@samsungrecycle.co.uk.


Return

Once we have received your old device, our engineers will carry out an inspection and send you an email confirming the validation of your claim from helpdesk@samsungrecycle.co.uk


Payment

Cashback will be paid via your selected payment method within 7 days of your claim being validated.


Questions

Visit the Support Page for Frequently Asked Questions & Contact details.

For questions regarding the status of your claim, please email helpdesk@samsungrecycle.co.uk.