It's simple to make your claim your cashback
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Step 1
Purchase a eligible new Samsung Galaxy device from one of the participating retailers between promotion period. When you have received your new device, visit the claim page via Promotions page.
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Step 2
Enter your new Samsung Galaxy IMEI or Serial to verify your purchase and select the device you want to trade-in. We'll send you a pre-paid return pack within 1-3 days of submitting your claim to return your old device.
![](/themes/custom/buyback/images/how-it-works/step3_black_DT.png)
Step 3
Post your old device to us via the pre-paid packaging we provided. Once received, we'll check it over and pay you within 3 working days. Don't worry, we'll keep you updated via email every step of the way so you know what's going on.