It's simple to make your claim your cashback
Step 1
Purchase a eligible new Samsung Galaxy device from one of the participating retailers between promotion period. When you have received your new device, visit the claim page via Promotions page.
Step 2
Enter your new Samsung Galaxy IMEI or Serial to verify your purchase and select the device you want to trade-in. We'll send you a pre-paid return pack within 1-3 days of submitting your claim to return your old device.
Step 3
Post your old device to us via the pre-paid packaging we provided. Once received, we'll check it over and pay you within 3 working days. Don't worry, we'll keep you updated via email every step of the way so you know what's going on.